Booking Terms

Booking Terms & Conditions – Blueflame Plumbers

By booking a service with Blueflame Plumbers, you agree to the following Booking Terms & Conditions. These terms are designed to ensure a smooth and transparent service experience for both our customers and our team.

Service Bookings

  • Services can be booked via phone, email, or through our website.

  • A booking is considered confirmed only after confirmation from Blueflame Plumbers.

Appointments & Arrival Times

  • Appointment times are estimates and may vary due to traffic conditions, weather, or emergency service calls.
  • If the customer is unavailable at the scheduled time or access to the property is not provided, the appointment may be cancelled.

Cancellations & Rescheduling

  • Customers must notify us at least 24 hours in advance to cancel or reschedule an appointment.

  • Late cancellations or failure to attend the appointment may result in a call-out or cancellation fee.

Pricing & Payment

  • Service pricing is based on the nature and complexity of the work required.

  • Final costs may be confirmed after on-site inspection.

  • Payment is due upon completion of the service unless otherwise agreed in advance.

Emergency Services

  • Emergency plumbing services may be available at an additional cost.

  • The determination of an emergency service request is at the discretion of Blueflame Plumbers.

Customer Responsibilities

  • Customers must ensure safe and clear access to the work area.

  • Any unforeseen issues discovered during service may result in additional charges, which will be discussed with the customer.

Limitation of Liability

  • Blueflame Plumbers is not liable for indirect, incidental, or unforeseen damages unless caused by proven negligence.

Changes to Booking Terms

  • Blueflame Plumbers reserves the right to update or modify these Booking Terms & Conditions at any time.
  • Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding bookings or these terms, please contact us:

Business Name: Blueflame Plumbers

Phone: 000000000

Email: blueflameplumber@gmail.com

Website: Blueflame Plumbers